Delivering personalised homecare with heart and expertise

City Carers is dedicated to providing reliable and compassionate homecare services across London. Our team supports individuals with a wide range of needs from daily personal care to specialist support for complex conditions. We focus on dignity, respect, and independence, ensuring every client receives personalised, high-quality care.

A care worker holds the hands of a smiling older woman while an older man sits beside them during a home visit.

Our aim

To deliver professional homecare that enhances comfort, independence, and wellbeing for people of all ages.

Our vision

To become London's most trusted homecare provider by offering exceptional service, continuous improvement, and a genuinely compassionate approach.

Compassion

We treat every person with warmth, patience and respect.

Personalised approach

Care follows the client's routine, not a generic rota.

Excellence

We aim for reliable, skilled support at every visit.

Continuous improvement

We review how care is going and adjust the plan.

Regulated and local

City Carers Ltd is registered with the Care Quality Commission. The overall rating is Good, and Safe, Effective, Caring, Responsive and Well-led are each rated Good. The inspection report was published on 25 May 2022. A review on 6 July 2023 found no need to reassess.

Registered manager: Mr Mohamed Mohamud
Nominated individual: Mr Hassan Osman
CQC location ID: 1-10240490182
Office: Office 18, Moran House, 449–451 High Rd, London NW10 2JJ

Read the full CQC profile

CQC Care Quality Commission Rated Good Safe · Effective · Caring · Responsive · Well-led

24/7 emergency support

Office hours are Monday to Friday 07:00–17:00 and Saturday to Sunday 08:00–17:00. For urgent help, call 020 8432 3283. That number is also our 24/7 emergency line.

Call 020 8432 3283

Experienced staff, on time

Our team boasts seasoned professionals, bringing a wealth of expertise to ensure top-notch service delivery. We're always punctual, ensuring timely assistance every step of the way.

We do not publish staff portraits until the team has photos they are happy to share. The names above are the roles published by the CQC.